Privacy Policy

Introduction

Marjon Law respects your privacy and is committed to protecting your personal data. This privacy policy will inform you how we look after your personal data when you:

• contact us
• work with us
• have agreed that we can stay in touch with you
• you visit our website (regardless of where you visit it from).

This privacy policy sets out your rights and how the law protects you.

Relevant law

Our use of your personal data is subject to your instructions, UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 (DPA) and other relevant UK and our professional duty of confidentiality.

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.

Important information and who we are

Purpose of this privacy policy

This privacy policy aims to give you information on how Marjon Law collects and processes your personal data: (a) through your use of our website www.marjonlaw.co.uk when you fill in any forms on our website; and (b) when you provide us with your personal data in other ways such as sending us emails.

It is important that you read this privacy notice together with any other privacy notice or fair processing notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy notice supplements the other notices and is not intended to override them.

Controller

Marjon Law is a trading name of Marjon Law Ltd, a company registered in England & Wales whose registered office is at 27 Old Gloucester Street, London WC1N 3AX.

Marjon Law Ltd is the controller and responsible for your personal data (collectively referred to as Marjon Law, we, us, or our in this privacy policy).

We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, please contact the data privacy manager: Marc Jones by email at marc@marjonlaw.co.uk or by telephone on 0333 533 0606.

Data protection registration

Marjon Law is registered with the Information Commissioner’s Office (ICO) with registration number ZB308853.

Data protection regulator and complaints handling

You may complain about our conduct in relation to data protection matters at any time to the ICO, the UK supervisory authority for data protection issues (www.ico.org.uk) by writing to them at Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF or by telephoning them on 0303 123 1113. 

However, we would appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

Our website

Use of Cookies

Our website uses cookies to better the user’s experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer or device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer or device.

What are Cookies

Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of a website. This allows a website, through its server to provide the users with a tailored experience within the website.

For general information about cookies please visit www.allaboutcookies.org.

Users of our website are advised that if they wish to deny the use and saving of cookies from our website on to their computer’s hard drive they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors.

How we use Cookies

Our website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive in order to track and monitor your engagement and usage of our website, but will not store, save or collect personal information.

Other cookies may be stored on your computer’s hard drive by external vendors when this website uses referral programs, sponsored links, or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved, or collected.

Third-party links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy, privacy notice, or privacy statement of every website you visit.

Email

Any legal opinion or advice provided by email to you is given subject to our Terms and Conditions of Business.

Confidentiality

Our emails and any attachments are confidential, may be legally privileged and must not be disclosed to or used by anyone other than the intended recipient. Unauthorised use, disclosure, distribution or copying is prohibited and may be unlawful.

If you are not the intended recipient of an email from Marjon Law, please notify us immediately at info@marjonlaw.co.uk and then delete the email.

Disclaimer

We do not accept responsibility for any viruses, inaccuracy, incompleteness, or failure to deliver promptly or correctly, or at all, any information exchanged between you and us by email. You accept these risks and agree to keep Marjon Law free from any responsibility for any harm, loss or damage inadvertently caused.

Cyber fraud warning

There is a significant risk posed by cyber fraud, specifically affecting the interception of emails and apparent change of bank account details.

Please note that our bank account details will not change during a transaction, and we will not notify you of a change to our bank details by email.

Before sending money to us, please satisfy yourself that you have our correct bank details. We will not accept responsibility if you transfer money into an incorrect account.

The data we collect about you

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store, and transfer different kinds of personal data about you to identify you and communicate with you, which predominately is as follows:

• passport
• driving licence
• utility bill
• bank or building society statement
• postal address
• email address
• telephone number(s).

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.

How we use your personal data

We use your personal data you provide to:

• register you as a new client
• process and deliver our services to you: (a) providing you with advice and representation; (b) managing payments, fees and charges; and (c) collect and recover money owed to us
• communicate with you where believe it may be of interest to you
• monitor our website and its performance
• operate our business more effectively.

How your personal data collected

You may give us data identifying your identity and contact data by filling in forms or by corresponding with us by post, telephone, email, or otherwise. This includes the personal data you provide when you enquire about our services.

Users of our website do so at their own discretion and provide any such personal data requested at their own risk.

Our ‘lawful reasons’ for processing your personal data

There are 6 ‘lawful reasons’ for processing personal data. We will rely on 4 of them when we process your personal data:

• performance of a contract – we would not be able to advise and represent you effectively without processing personal data
• legal obligation – there are many examples as we provide legal services, one being an order for disclosure by a court  or  tribunal
• legitimate interest – this running our business effectively and profitably, such as complying with contracts and ensuring our business is protected from complaints and claims
• consent – although we believe consent is provided, this is not the main lawful reason we rely on.

How we use your personal data

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data simply to reply to an enquiry you have sent us. If the business that you represent becomes our client, we will use your personal data to identify you as a director, owner or partner of that business and to work with you. If the business that you represent becomes our supplier, we will use your personal data to work with you to receive your goods or services.

Change of purpose

We will only use your personal data for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

Disclosure of your personal data

We may have to share your personal data with external third parties, such as:

• service providers based in the United Kingdom (UK) who provide information technology and system administration services
• professional advisers who provide, for example, consultancy and legal services who are based in the UK
• regulators such as the ICO, the Bar Standards Board or the Solicitors Regulation Authority and other authorities based in the UK who may require reporting of processing activities in certain circumstances.

All third parties are required to respect the security of your personal data and to treat it in accordance with the law.

International transfers

We do not transfer your personal data outside the European Economic Area (EEA) other than as set out below.

Like most businesses, we use software to support our operations. For example, we use Microsoft and Google software. Your personal data may therefore be transferred out of the EEA, as Microsoft and Google store some of their data in the United States.

Whenever we transfer your personal data out of the EEA, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:

We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.

Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.

Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data retention

We will keep your personal data after we have finished advising or acting for you. We will do so for one of these reasons:

• to respond to any questions, complaints or claims made by you or on your behalf
• to show that we treated you fairly and to your satisfaction
• to enable you to access that data if you should request
• to keep records required by law.

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

For records required by law, we keep data for 7 years.

Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the DPA. Every effort has been made to ensure a safe and secure form to email submission process but advise users using such form to email processes that they do so at their own risk.

Your legal rights around your personal data

Under certain circumstances, you have the following rights under the DPA in relation to your personal data:

• request access to your personal data
• request correction of your personal data
• request erasure of your personal data
• object to the processing of your personal data
• request restriction of processing your personal data
• request transfer of your personal data.

For further information on each of those rights, including the circumstances in which they apply, please see the Guidance from the ICO on individuals’ rights under the GDPR

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What may we need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

General

If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.

Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.

This privacy policy will be governed by and interpreted according to the law of England and Wales. All disputes arising under this privacy policy will be subject to the exclusive jurisdiction of the English and Welsh courts.

Changes to this privacy policy

We may update this privacy policy from time to time to reflect, for example, changes to our privacy practices or for any other operational, legal, or regulatory reasons. If we make material changes to this privacy policy, we will give you notice of such changes by posting the revised policy on this website. By continuing to use this website after these changes have been posted, you agree to the revised policy.

This privacy policy was last updated on 17 March 2023